KYC (Know Your Customer) verification at internet casino is not required upfront, but must be completed before you can make a withdrawal. The process is actually quite straightforward.
Required Documents:
- Proof of Identity: A clear photo of your National ID (NID), passport, or driving licence (both front and back).
- Proof of Address (if required): A utility bill or bank statement issued within the last 3 months.
- Selfie: In some cases, you may be asked to take a selfie holding your NID.
How to Submit: Log in → Profile → go to the "Verify" or "Verification" tab → upload your documents. Verification typically completes within 12–24 hours, though it may take up to 48 hours during busy periods.
📸 Make sure your photos are clear and all details are legible — this helps speed up the approval process.
This is a question everyone has, and it's completely understandable. Internet Casino makes absolutely no compromises here. Here's what's in place to protect your data and funds:
- 256-bit SSL Encryption: All data exchanged between your browser and our servers is transmitted through an encrypted channel — no one can intercept it.
- Two-Factor Authentication (2FA): An OTP is sent to your phone at login, so your account stays secure even if someone knows your password.
- Segregated Funds Account: Your deposited funds are kept separate from the company's operational funds.
- No Data Sharing: Your personal information is never sold or shared with any third party.
If you notice any suspicious activity, contact support immediately. We monitor your account 24 hours a day.
The minimum bet amount at Internet Casino varies slightly depending on the game type:
- Sports Betting: You can place a bet for as little as ৳10 (ten taka).
- Live Casino (Baccarat/Roulette): Typically ৳20–৳50 minimum.
- Slot Games: Some slots let you spin for as little as ৳5.
- Lottery Ticket: Starting from ৳15.
Maximum betting limits are determined by your account level (Standard/VIP). VIP members can place significantly higher bets.
💡 Start small — learn the game first, then increase your stakes.
Odds are a numerical representation of the likelihood of an event occurring. They show you how much you stand to win. Internet Casino displays odds in three formats:
- Decimal — e.g., 2.50: The simplest format. Stake × odds = total return. E.g. ৳100 × 2.50 = ৳250 (profit ৳150).
- Fractional — e.g. 3/2: The numerator is your profit, the denominator is your stake. A ৳100 bet returns ৳150 in profit.
- American (Money Line) — e.g. +150 or -200: + means profit on a ৳100 bet; - means how much you need to bet to win ৳100.
Internet Casino defaults to decimal odds, which is the most intuitive format for users in Bangladesh. You can switch formats in your settings at any time.
If you're experiencing issues with the internet casino app, there's no need to panic. Try the following steps one by one:
- Step 1 — Force Close & Reopen: Fully close the app, wait 30 seconds, then reopen it.
- Step 2 — Check Your Internet Connection: Check that your WiFi or mobile data connection is working properly.
- Step 3 — Check for Updates: Go to the Play Store or the /app page to check for a new version and update.
- Step 4 — Clear Cache: Phone Settings → Apps → Internet Casino → Clear Cache.
- Step 5 — Reinstall: Uninstall the app and install the latest version from the /app page.
Still having trouble? Try accessing the site through your mobile browser — all features are available there too.
Internet Casino believes that gambling should be entirely your own choice. That's why we offer two options:
Temporary Break (Self-Exclusion):
- Go to Profile → Responsible Gaming → select "Temporarily Suspend Account".
- You can take a break for 1 week, 1 month, 3 months, or 6 months.
- During the break, login and all betting will be disabled.
- To reactivate your account before the set period ends, you'll need to submit a request to support.
Permanent Account Closure:
- Email support@internetcasino.best with the subject line: "Account Closure Request".
- If you have a balance, withdraw it first — retrieving funds after closure can be complicated.
- Requests take 3–5 business days to process.
Internet Casino's responsible gambling tools let you stay in control of your own play. Access all tools via: Log in → Profile → "Responsible Gambling" section.
Available Tools:
- Daily / Weekly / Monthly Betting Limits: Set a maximum amount you're willing to bet within a given period. Once the limit is reached, no further bets will be placed automatically.
- Loss Limit: Set a daily or weekly limit on how much you're willing to lose.
- Session Time Limit: Set a time limit for how long you play in one session. You'll receive a reminder when your time is up.
- Cooling-Off Period: Take a break from 24 hours up to 6 weeks.
- Reality Check: Your running win/loss total will appear on screen at set intervals.
🧘 Remember — gambling is for entertainment, not a source of income. Stay within your budget, and use the tools whenever you feel you need a break.